Support Desk

Assistance within the Clockworks

Global Support Channels

Our dedicated mechanics are ready to assist you with any inquiries regarding your free account, Epoch Tokens, or the Clocktower platforms.

Email Support

For detailed inquiries, please reach out to our primary support vector.

support@justanotherspin.com

Corporate Headquarters

Just Another Spin Operations Ltd.
150 Time Square Blvd, Suite 400
Toronto, ON M5V 2H1
Canada

Email Us Directly

Frequently Asked Questions

My Epoch Tokens didn't update after a daily login. What should I do?

Occasionally, there is a slight mechanical delay in the visual update. Please try refreshing the page. If the issue persists, use the contact form above and we will manually calibrate your balance.

How do I reset my account password?

Click the 'Sign In' button in the header, and select 'Forgot Password' within the modal. We will send a secure reset link to your registered email address.

Can I delete my account entirely?

Yes. You can request a full account deletion via email at support@justanotherspin.com. We adhere to strict data protection rights and will process your request promptly.

I want to take a break from playing. Are there self-exclusion tools?

Absolutely. We offer temporary timeouts and permanent closures as part of our Responsible Play commitment. Please email us or review the Responsible Play page for details on activating these tools.